Michael L. Sanford

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Abstract charts and graphs emerging from a field of data

Michael L. Sanford · Atlanta, GA

Designing a performance intervention is about more than an eLearning module.

Instructional Designer with experience across higher education, real estate, financial services, and technology startups. Project Management Professional experienced in developing agentic AI-enhanced workflows to support learner performance in the flow of work.

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About me

70

Frontline student workers using Copilot Studio job aids in the flow of work, serving 1,800 students

4 months

Time to independent production for new title-operations hires, against a multi-year industry apprenticeship norm

45%

Higher student-engagement metrics in courses where faculty applied practices from the most recent professional development series

Featured work

Microlearning · Performance support

Just-in-Time Guidance for a 70-Person Frontline Support Team

AI-assisted microlearning and job aids for high-turnover classroom support staff across six room configurations.

Classroom technology control panel in a hybrid teaching space

Onboarding · Blended learning

From Novice to Independent in Four Months

Blended onboarding for a regulated frontline workforce, from needs analysis through pilot.

An open book with the pages turning as digitized text appears to be flowing off of the page

Needs analysis · Performance consulting

When the Request Is Training and the Problem Isn’t

A patient-education intervention that replaced a requested staff-training program.

Clinic staff reviewing patient communication data

Learning analytics · Python

Catching Grade Inflation in SCORM Data

A machine-learning audit tool that detects assessment exploitation in LMS reports.

Python programming interface showcasing for loop code and documentation tabs.

I also design faculty professional development and hybrid-teaching programs at Georgia State University’s Robinson College of Business. See faculty development work →